Support Center Technical Rep - Sybase - UAE

Major Duties and Responsibilities
- Respond to customer product support questions in a professional, courteous and prompt manner
- Works on problems of "how to" nature
- Resolve routine issues or problems where the answer is found within a Customer Services & Support Sybase knowledgebase
- Identifies problem and searches on given database for answer
- Escalates issues when answer cannot be found in the database
- Professional, courteous, and prompt support for assigned products (SAP Sybase ASE and Replication Server)
- Participates in electronic support in the form of electronic case management
- Documents customer software problems and general problem resolution information

Requirements
- Documents customer software problems and general problem resolution information
- BS in Computer Science or related degree (min 2 years experience)
- Knowledge in: ASE, Oracle, or MS SQL Server. UNIX is a plus
- Excellent interpersonal, phone, verbal & written communication skills
- Good organizational skills
- Ability to multi-task

jobs@sybase.ae

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Business Development & Partnerships Director - Foodonclick.com - UAE

Looking for someone to lead the sales & partnerships team at Foodonclick.

The primary responsibilities include
- Establishing partnerships with new restaurants throughout the region
- Working with partner restaurants to resolve operational challenges
- Managing the entire sales force, and ensuring sales targets are met
- Inviting restaurants to participate in our special promotions and advertising packages
- Tracking & analyzing Foodonclick sales performance throughout MENA

We are a small team headquartered in Dubai. We are looking for someone who enjoys being part of a passionate, entrepreneurial team, and taking on responsibility outside of their normal work duties. The position is based in Dubai, and will require frequent travel to Saudi Arabia.

The ideal candidate will have the following skills & experience
- Top academic background
- 2/8 years of business development experience as part of a tech company
- Demonstrated success working in a high-growth environment and managing many partnerships at once
- Capable of dealing with very large data sets and drawing actions from them
- Self-starter and team player
- Fluency in Arabic is a strong plus

info@foodonclick.com

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Finance Officer - Danish Refugee Council – Lebanon

Finance & Accounting:
- Prepare and submit monthly ledgers to the Finance Coordinator
- Prepare monthly cash counts
- Financial management, including management of cash flow
- Cash box counting according to the DRC financial handbook
- Request for money transfer when needed

Reporting:
- Collect and file all progress reports from the operations/ field staff.
- Assist the Project Manager in preparing financial reports
- Submit progress and status reports to the Project Manager.

Qualifications & Experience:
- Relevant university degree; finance, accounting, administration etc…
- Minimum 3 years of relevant work experience
- NGO experience

Required Skills:
- Good communication skills
- Excellent interpersonal skills Commitment to the values, vision and mission of DRC
- Good computer skills (PowerPoint, Word, Excel…)
- Self-motivated and strong team spirit
- Well-developed organizational and planning skills
- Ability to speak, read and write Arabic and English
- Excellent Arabic and English writing skills

Period: Until the end of June 2013, renewable (based on performance and availability of funds)

Salary: 1,400$ - 1,600$

job@drc.dk

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Waiters/Bartenders - Main St. - Lebanon

Hiring Waiters and Bartenders with or without experience for bar/restaurant in Hamra and in Downtown . Competitive salary + Daman is provided

info@mainstreet-lb.com

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Media, Communication and advocacy Manager - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut:

ROLE PURPOSE: As a member of the Senior Management Team (SMT) in Lebanon the Media, Communications and Advocacy Manager shares in the overall responsibility for the direction and coordination of the Country Office. The Media, Communications and Advocacy Manager in his/her capacity is responsible for providing leadership to ensure excellence in serving members and their donors, in both emergency and development contexts.

KEY AREAS OF ACCOUNTABILITY
As a member of the Senior Management Team, contribute to
- Leadership of the Lebanon Country Office
- Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
- Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to programme needs
- Ensure Lebanon Country Office complies with all Save the Children Management Operating - Standards and Standard Operating Procedures
- Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

Member Service Leadership
- Develop and maintain good relations with members during the transition period and beyond
- Work with the Senior Management Team to build a culture of Member Service throughout the Country Office and ensure that all staff are held accountable for Member Service
- Be the first point of contact for members on country specific issues, ensuring that the country is appropriately represented to members
- Work with members and Country Office staff to ensure appropriate resourcing and timely delivery of agreed deliverables
- Implement robust Member Service standards, processes and procedures to enable consistent, excellent standards of Member Service by International Programs
- Implement the necessary processes to measure performance against key indicators and members' satisfaction, monitoring levels and taking corrective action to ensure ongoing, measurable improvement of Member Service Lead a culture of knowledge sharing and continuous improvement of Member Service in the country
- Ensure appropriate and adequate emergency Member Service procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up
- Provide necessary support for incoming surge capacity during emergencies, working closely with Regional and Head Office

Media and Communications
- Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies
- Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Lebanon Country Office
- Proactively develop a high profile for Save the Children in Lebanon (within Lebanon and beyond) through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate port folio, responding quickly and appropriately to external requests for information, especially in emergencies
- Develop and deliver a clear and effective system for internal communications including the dissemination of newsletters and other documents and publications for internal stakeholders including being able to scale up the delivery of robust communications material during emergencies per the Rules and Principles and requests from Members and Save the Children International

Advocacy
- Lead the development of an advocacy strategy for the Lebanon Country Office. Support programme leadership to articulate their top priority advocacy objectives in line with the new Country Strategic Plan
- Identify key opportunities and events for Save the Children Lebanon to position itself as the leading organisation for children’s issues in Lebanon
- Ensure that Save the Children receives national recognition for achieving proven and innovative national impact from well-managed child development programs and emergency response
- Support programme leadership and other program staff in their work, including development of a plan for achieving their priority advocacy objectives in both an emergency and development context. This should include guidelines on the meaningful and safe participation of children in advocacy

Staff Management, Mentorship, and Development – Media, Communications and Advocacy
- Ensure appropriate staffing within Media, Communications and Advocacy
- Ensure that all staff understand and are able to perform their role in an emergency
Manage Media, Communications and Advocacy team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
- Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
- Incorporate staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up
- Ensure adequate segregation of finance duty within Country Office Manage the performance of all staff in the finance work area through:
- Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
- Coaching, mentoring and other developmental opportunities;
- Recognition and rewards for outstanding performance;
- Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans

QUALIFICATIONS AND EXPERIENCE
- University degree in an area of social development or equivalent
- A general appreciation of the issues concerning the INGO sector with an in-depth knowledge in communications, marketing and/or fundraising
- Recommended a minimum of 5 years management experience in a corporate or an NGO environment, with experience in successfully leading the development and implementation of communication and campaign strategies for an international humanitarian organisation in Lebanon
- Demonstrable track record of leading change which has led to significant results for the organisation and their stakeholders
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Strong results orientation, with the ability to challenge existing mindsets
- Ability to present complex information in a succinct and compelling manner
- Experience of building personal networks, resulting in securing significant new opportunities for the organisation
- Has a strong international network within media and marketing to draw
- Writing and presentation skills in English and Arabic
- Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
- Commitment to Save the Children values

APPLICATION PROCESS
Please note that the closing date for applications is:
For External applicants on April 07th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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Senior HR coordinator - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut

ROLE PURPOSE
The Senior HR Coordinator will be expected, alongside the HR Manager, to lead on HR processes, procedures and recruitment, aswell as develop robust systems, policy and practice on people management and surge capacity for both the longer term programmes and emergency response in Lebanon.

The post-holder will be expected to mentor and/or capacity building existing country HR staff.

KEY AREAS OF ACCOUNTABILITY:
Assist with HR direction and support to the Lebanon Country Office on all HR matters.
Assist with the analysis of HR needs of the emergency response – both short-term and longer term surge needs; and look for sustainable solutions at local, regional and global levels
Work with SMT to review staffing structures, grading and job profiles
Coordinate the deployments of surge staff aswell as the recruitment of new emergency staff
Develop and strengthen HR systems, policy and practice in key HR areas such as recruitment (surge capacity), induction, training, performance management and staff care
Be responsible for all national staff recruitment ensuring we are attracting, selecting and retaining the best candidates for the roles
Provide operational HR support for induction, discipline and grievance issues
Make use of all available policy, practice, checklists and guidelines (HR minimum standards, emergencies HR toolkits - ESOPs) and ensure Save the Children good practice is in place
Update the HR information system (HRIS) in a timely and accurate manner. This includes setting up new starters, leavers, amending personal details, updating contract information, inputting performance ratings, training information, preparing monthly and ad hoc reports.
Issue contracts of employment and set up personal files for each employee.
Co-ordinate the administration process for training courses and e-learning programmes and liaise with internal and external providers.
Ensure all relevant payroll documents are signed off and submitted accurately and in line with payroll deadlines on a monthly basis.
Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, safety and security and other relevant policies and procedures.

QUALIFICATIONS AND EXPERIENCE
Essential
3 years’ experience in Human Resources
A human resource management/development qualification from a credible institution (such as CIPD, PHR, SPHR)
Prior NGO experience at management level within a complex country programme in emergency response/humanitarian environments
Experience of working in remote field bases with limited infrastructure
Proven operational HR track-record – experience of providing a senior generalist HR service to managers across a full range of HR issues
Excellent skills in handling and advising on complex people management issues
Experience of and well developed skills in recruitment and selection
Good attention to detail
Understanding staff care for humanitarian staff, in particular approaches to welfare, stress, R&R and debriefing
Good facilitation skills and ability to deliver induction briefing/training
Strong communication (written and spoken), and interpersonal skills in English, with experience in managing multicultural teams
Fluency in Arabic
APPLICATION PROCESS

Please note that the closing date for applications is :

For External applicants on April 7th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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Senior Communication and Advocacy Coordinator - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut,

ROLE PURPOSE
To strengthen communication activities by developing and facilitating communications which support communications and advocacy objectives of programmes and projects.

The main focus of the job is
to strengthen LCO external communication in order to promote the rights of the child and to contribute to Save the Children International as a child rights organisation
to strengthen internal communications within LCO
to strengthen the competence and capacity in advocacy and communications of staff and to facilitate the support to partner organisations within advocacy and communications

KEY AREAS OF ACCOUNTABILITY
Support the delivery of effective Programmes, in both development and humanitarian contexts, by:

Core responsibilities: Communications support to programme, advocacy and fundraising

Contribute to the development, implementation, and evaluation of a country communications strategy, Plan of Action, and communications budget for SCI in Lebanon to strengthen SCI reputation as an advocate for children’s rights.

Support in the development and implementation of advocacy and communication plans to maximise programme impact, minimise brand risk, and support programmes’ advocacy objectives. Contribute to the development of media, communication and advocacy strategy and related policies and procedures.

Advise and support programme staff with communication activities in Emergency response situations, according to Emergency Preparedness Plans

Work with programme staff and partner staff to plan and develop communications and campaigns’ materials in print, audio visual, and electronic to achieve country programme and corporate communications’ objectives.

Advise and support programme and fundraising staff in preparing and reviewing documentation and other material to be used for fundraising and relations with donors and other stakeholders regionally.

Collect stories and document impact of SCI’s work in the field to support fundraising, awareness-raising, and advocacy’s country objectives.

Report stories and examples of results according to annual plans and deadlines. Stories should also be reported on a regular basis to be published on the OneNet and in the news letters/ Update and feed into the Lebanon OneNet page.

Capacity Building
Strengthen the capacity of Save the Children and partner staff on advocacy media and communication, including regular media training of relevant spokespersons in the country.

Ensure training and capacity building of staff in the national staff and the field on SCI standard tools for media and communication.

Web
Contribute to, update and promote SCI website, once developed, to raise awareness on children’s rights to general public about country activities.

Develop and explore appropriate use of social media tools (Twitter, Facebook, Blogs, and Flickr) to ensure a higher visibility for SC in Lebanon.

Branding
Advise the office on planning and production of new publications and visibility material. Proactively develop a high profile for Save the Children in the Lebanon through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate portfolio, responding quickly and appropriately to external requests for information, especially in emergencies

Advise that the materials follow SCI brand guidelines, sign-off procedures and checklists for publications, including publishing agreements. Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Lebanon Country Office.

Review and edit proposed and on-going communication activities, publications, and relationships to assess potential brand and organizational risks and alert regional and country director or senior management staff of these.

Visibility
Ensure appropriate branding and visibility for donors, be fully aware of the donors’ requirements, and coordinate with budget holders to have clear communication budgets and plan accordingly.

Plan and organize launching events, press conferences and others related to SC in country office.

Coordinate with Security manager in terms of visibility and branding and assess any risks in areas of operation.

Media
Follow-up and maintain relationships with media based Lebanon, pitch stories as appropriate, write press releases, and respond to (refer) media requests as needed, alternatively encourage and support partner organisations to facilitate media related activities.

Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies.

Monitor coverage of key child related issues in media, SC coverage on national, regional and international levels and keep track in a database.

Networking
Networking with other media, communications and advocacy teams within Save the Children and sharing est best practices and tools.

QUALIFICATIONS AND EXPERIENCE
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.
Master’s degree and working experience in journalism or information/communications, including
strategic communications planning, or related field.

Advanced English and Arabic written and spoken language skills are essential (and other relevant language).
Ability to work in a team, both as leader and participant.
Ability to manage different and multiple tasks and to deliver in a short period of time.
Sound knowledge of publishing, design and printing process and related information and communications technologies including budget follow up
Excellent interpersonal skills and ability to work in a multicultural environment.
Experience in website development and maintenance is an asset.
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.

APPLICATION PROCESS
Please note that the closing date for applications is:
For External applicants on April 07th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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