Community Manager - Gabriel Bocti - Lebanon

Job description
- Word of Mouth Marketing: develop programs with grassroots marketing to increase friends/drive traffic up from Facebook and other social networks.
- Mobile Marketing: Launch mobile text campaigns.
- Determine effectiveness of campaigns and make recommendations to the team.
- Manage social media campaigns and day-to-day activates. Duties include online advocacy, writing editorial, community-outreach efforts, online contest/competitions, promotions, etc.
- Manage presence in social networking sites including Facebook, Twitter, Instagram and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
- Monitor effective benchmarks for measuring the impact of social media tactics, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
- Regularly feedback insights gained from social media monitoring into the Marketing teams, to help them evolve their strategies in a timely fashion.
- Monitor trends in social media tools, trends and applications.
- Case studies documentation.

Desired Skills and Experience
- At least 1 year of digital marketing experience.
- Must be passionate about digital marketing.
- Must know basic HTML, Photoshop, illustrator and be adept in Microsoft Word, Excel, PowerPoint and Outlook.
- Must have strong written and verbal communication skills.
- Calm, positive, and professional demeanor.
- Strong interpersonal skills with the ability to work with all types of personalities.
- Must be highly organized and capable of developing and keeping to a project timeline.
- Successful candidate will possess a positive attitude, an eagerness to learn and a demonstrated ability to thrive in a fast paced work environment while juggling multiple tasks and priorities.
- A creative approach to social strategy
- Understanding of paid and organic social strategy
- Bachelor’s degree strongly preferred.

chaddad@gbocti.com

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Community Manager - Mazaj FM - Jordan

The Community Manager will be managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things as described below:

- Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels
- Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
- Events and event planning – attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community
- Public relations – (note: some companies may have devoted PR departments so this may not be relevant) managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns
- Customer relations – the Community Manager is often responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as GetSatisfaction pages
- Communications/marketing strategy – the Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications
- Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
- Business development - Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales

Skills
- Outgoing personality
- Excellent English & Arabic Writing skills
- Social media experience – experience with social media tools
- Willingness to work around the clock (work some evenings and weekends, and responding to community members outside of work hours )
- Great time management skills
- Ability to multitask,
- Intelligence –managing so many different areas of the business.
- PR experience – having experience with public relations

info@mazajfm.com

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Community Manager - Social4ce - Lebanon

Social4ce is currently hiring a highly motivated, experienced, Beyrouth-based Community Manager (2-3 years experience). As « the face » of our company, you are responsible for establishing our clients' presence as well as integrating their messaging into the community in a compelling and valuable way for the members. You will build our clients' brand visibility and thought leadership by monitoring and participating in online conversations.

Responsibilities & skills
Drive community strategy
- Assist with creation, conception and presentation of social media strategy and integrated marketing campaigns
- Ensure that the community strategy supports overall brand goals and objectives
- Provide direction for our clients' public-facing communication, by creating a strategic marketing/communications plan

Content creation – Publishing
- Create and maintain content calendars, including writing & posting relevant content

Moderation
- Review user generated comments and posts and respond when appropriate in order to Foster a positive community and add value to the user’s experience
- Escalate user-generated content, where appropriate, to internal stakeholders

Analytics
- Use social listening Tools (Radian6, Buzzlogic, …) to generate valuable insights, to assist business.

Social Media Marketing
- Create, manage and grow our clients' presence through blogs, Twitter, Facebook and other strategically relevant online properties.

Qualifications
- passionate about using social media and online technologies and naturally develops strong compelling narratives
- an extremely well-organized multi-tasker
- flexible and responsive to constantly changing needs and priorities
- excellent in creative problem solving – resourcefulness
- passionate about creating content that will engage your audience
- bi-lingual Arabic/English and writes without grammatical errors
- Bachelor of Arts in Communications or related field
- 2/3 years experience in a similar position
- Knowledge of social media monitoring systems

CV and motivation letter to careers@social4ce.com

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Social Media Community Manager - Experts4social - KSA

A Community Manager is the face of a company, managing communications in both directions. This digital savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things handling the social engagement on behalf of our clients.

It’s a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and offline.

The Community Manager is responsible for moderating User Generated Content that appears and escalating any issues to the appropriate internal/client teams.

The Community Manager will be responsible for ensuring active and engage communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership. The goal is to establish a presence for our clients as well as to integrate their messaging into the community in a compelling and valuable way for the members.

Main responsibilities & duties
Community Strategy
- Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns.
- Interpret the direction of strategy/planning and creative leads.
- Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.

Content creation - Publishing
- Create and maintain editorial planning (schedule for posts on each of clients social media channels)
- Post relevant content in accordance with approved (by clients) editorial planning
- Writing blog posts, articles, newsletters, communications materials, and prepare adequate multimedia content material for social media channels

Moderation
- Review user generated comments and posts in a quick and timely manner
- Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
- Enforce the Social Media Guidelines as defined by the brand/client
- Escalate User Generated Content, where appropriate, to internal and client stakeholders.

Campaign Management
- Ensure that daily program requirements are being executed and that overall strategy/program goals are being met, on a daily, weekly and monthly basis (on schedule and on goal), (often in collaboration with the client’s Social Media coordinator)
- Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.
- Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
- Ensure consistency of messages across multiple networks
- Resolve issues as they arise

Social media marketing – creating, managing and growing clients’ presence through blogs, Twitter, Facebook, and other strategically relevant online social channels.

Communications/marketing strategy – the Community Manager is responsible for helping creating strategic marketing/communications plans to provide direction for the clients social media program, working with team members strategists.

Analytics: Listening & Reporting – Utilize social channels analytics tools, to monitor daily clients online communities’ engagement and adapt when need be engagement strategy and tactics.
Qualifications

Languages
- Arabic: excellent written & spoken (native)
- English: fluent: written, spoken

- Digital communication skills
- Presentation skills
- Ability to convince
- Excellent written and verbal communication skills, ability to prepare clear and concise client-ready documents
- Excellent verbal and written copywriting skills

Computer & SM knowledge & skils
- Word, Excel, PowerPoint
- Strong expertise with Excel and experience working with popular social media analytical dashboards
- High knowledge & usage of Social Media tools such as: Facebook, Twitter, LinkedIn, Blogs, YouTube,Instagram, Pinterst, Google+, etc.
- Web literacy and strong digital knowhow
- Actively participates in a wide variety of social media activities such as blogging, community development, bookmarking, etc…
- Demonstrated ability to produce content editorial planning in a social media/web 2.0 context and environment, understanding the different engagement rules necessary on each social media channel.

General skills
- Good understanding of digital marketing strategies and tactics across a range of disciplines including social media, search marketing, branding, HR and others
- Ability to communicate fluently with business audiences
- Excellent eye for detail and accuracy

CV and motivation letter to info@experts4social.com

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Community Manager - Yala Music - Lebanon

- Managing & monitoring the artists social media accounts (Facebook, Twitter, YouTube, etc)
- Signing and managing digital management agreements with Artists and labels.
- Maintaining CRM Artists files (Zoho)
- Coordinating with the main branch of the company in Morocco for the daily task
- Coordinating with artists offices for the daily tasks

contact@yalamusic.com

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Senior Communication and Advocacy Coordinator - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut,

ROLE PURPOSE
To strengthen communication activities by developing and facilitating communications which support communications and advocacy objectives of programmes and projects.

The main focus of the job is
to strengthen LCO external communication in order to promote the rights of the child and to contribute to Save the Children International as a child rights organisation
to strengthen internal communications within LCO
to strengthen the competence and capacity in advocacy and communications of staff and to facilitate the support to partner organisations within advocacy and communications

KEY AREAS OF ACCOUNTABILITY
Support the delivery of effective Programmes, in both development and humanitarian contexts, by:

Core responsibilities: Communications support to programme, advocacy and fundraising

Contribute to the development, implementation, and evaluation of a country communications strategy, Plan of Action, and communications budget for SCI in Lebanon to strengthen SCI reputation as an advocate for children’s rights.

Support in the development and implementation of advocacy and communication plans to maximise programme impact, minimise brand risk, and support programmes’ advocacy objectives. Contribute to the development of media, communication and advocacy strategy and related policies and procedures.

Advise and support programme staff with communication activities in Emergency response situations, according to Emergency Preparedness Plans

Work with programme staff and partner staff to plan and develop communications and campaigns’ materials in print, audio visual, and electronic to achieve country programme and corporate communications’ objectives.

Advise and support programme and fundraising staff in preparing and reviewing documentation and other material to be used for fundraising and relations with donors and other stakeholders regionally.

Collect stories and document impact of SCI’s work in the field to support fundraising, awareness-raising, and advocacy’s country objectives.

Report stories and examples of results according to annual plans and deadlines. Stories should also be reported on a regular basis to be published on the OneNet and in the news letters/ Update and feed into the Lebanon OneNet page.

Capacity Building
Strengthen the capacity of Save the Children and partner staff on advocacy media and communication, including regular media training of relevant spokespersons in the country.

Ensure training and capacity building of staff in the national staff and the field on SCI standard tools for media and communication.

Web
Contribute to, update and promote SCI website, once developed, to raise awareness on children’s rights to general public about country activities.

Develop and explore appropriate use of social media tools (Twitter, Facebook, Blogs, and Flickr) to ensure a higher visibility for SC in Lebanon.

Branding
Advise the office on planning and production of new publications and visibility material. Proactively develop a high profile for Save the Children in the Lebanon through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate portfolio, responding quickly and appropriately to external requests for information, especially in emergencies

Advise that the materials follow SCI brand guidelines, sign-off procedures and checklists for publications, including publishing agreements. Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Lebanon Country Office.

Review and edit proposed and on-going communication activities, publications, and relationships to assess potential brand and organizational risks and alert regional and country director or senior management staff of these.

Visibility
Ensure appropriate branding and visibility for donors, be fully aware of the donors’ requirements, and coordinate with budget holders to have clear communication budgets and plan accordingly.

Plan and organize launching events, press conferences and others related to SC in country office.

Coordinate with Security manager in terms of visibility and branding and assess any risks in areas of operation.

Media
Follow-up and maintain relationships with media based Lebanon, pitch stories as appropriate, write press releases, and respond to (refer) media requests as needed, alternatively encourage and support partner organisations to facilitate media related activities.

Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies.

Monitor coverage of key child related issues in media, SC coverage on national, regional and international levels and keep track in a database.

Networking
Networking with other media, communications and advocacy teams within Save the Children and sharing est best practices and tools.

QUALIFICATIONS AND EXPERIENCE
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.
Master’s degree and working experience in journalism or information/communications, including
strategic communications planning, or related field.

Advanced English and Arabic written and spoken language skills are essential (and other relevant language).
Ability to work in a team, both as leader and participant.
Ability to manage different and multiple tasks and to deliver in a short period of time.
Sound knowledge of publishing, design and printing process and related information and communications technologies including budget follow up
Excellent interpersonal skills and ability to work in a multicultural environment.
Experience in website development and maintenance is an asset.
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.

APPLICATION PROCESS
Please note that the closing date for applications is:
For External applicants on April 07th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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Media for Human Rights Project Manager - AltCity - Lebanon

Responsible for managing all aspects of AltCity’s "Media for Human Rights" program. This 1 year program (with possible extension) aims to change the way we make and consume media, by developing its use in Lebanon and the MENA region as a tool to enhance human rights, freedom of expression, and social change through providing media trainings, events, and business/media supports at AltCity. This program is funded by the Netherlands Embassy in Lebanon.

This position is best suited for a graduate with 3+ years of experience of working in civil society or media organizations, with some experience with donor relations and program reporting. Candidates should demonstrate a genuine enthusiasm for creating change in the community through our program and space!

- Provide leadership and strategic vision in all aspects of program implementation, development and management.
- Oversee coordination of all trainings, events, and other project-related activities.
- Manage resources and staff related to program, providing guidance and support where necessary.
- Manage recruitment of external trainers or contractors as required. Draft terms of reference and lead selection process.
- Monitor adherence to grant requirements and ensure program continues to achieve proposed results.
- Coordinate with grants management officer to ensure timely submission of project reports (programmatic/narrative & financial).
- Ensure appropriate monitoring and evaluation of all project activities.
- Act as primary program representative to donors, partners, other implementers and external stakeholders.
- Assist in seeking further funding opportunities and developing proposals related to media for social change.
- Identify potential project and/or funding partners.
- Other tasks as agreed with the CEO

Knowledge, Skills, and Abilities
- 3+ years of project management experience, ideally in a non-profit setting
- Experience in project reporting, monitoring & evaluation, and other donor-relations tasks
- Masters degree in media/communications, social science, management, international development or any other relevant field
- Excellent organizational skills with proven ability to multitask to tight deadlines
- Ability to work independently and as part of a team
- A strong understanding of the media and civil society in Lebanon with proven media, Web 2.0 and social media skills
- Native Arabic with fluent English (written & spoken), French is a plus

Full time position. 45 hours a week (flexible, depending on events and business support activities at AltCity, including occasional evenings and weekends.)

Applicants are requested to send to work@altcity.me (include the title of the position in your email subject line):
- an updated CV including URLs for all relevant projects and/or social media accounts (personal or organizational) and all contact information.
- a cover letter explaining why you are excited about leading this program and why this position is perfect for you!

Deadline: Friday February 8, 2013

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