Technical Support/Developer - Active Identity - Lebanon

Technical support with a project execution at start with intensive training on RFID systems.
Confer with customers by telephone or in person in order to provide information about products and services, to take orders, to deliver orders, to install projects or to obtain details of complaints.
- Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, and system troubleshooting.
- Troubleshoot customer issues over the phone.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Demonstrated passion for excellence with respect to treating and caring for customers.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.

Position Requirements
- Basic computer language knowledge
- Motivated
- Full time job required
- Required to have a car
- Education Level Required: Bachelor
- Experience Required to qualify for consideration: Less than 1 Year

info@activeidentity.com