Marketing Manager - Roadster - Lebanon

Responsibilities
- Develop and execute marketing plans and programs, both short and long range, in order to ensure the profit growth and expansion of Deek Duke brand
- Establish marketing goals in order to ensure increasing in market share and profitability of Deek Duke
- Conduct demographic and other marketing studies in order to identify trends to maximize effectiveness of marketing efforts
- Research targeted markets and evaluate marketing strategies in order to identify and pursue potential consumers of Deek Duke services
- Plan and oversee the organization's advertising and promotion activities in order to achieve best results of each campaign
- Communicate plans and controls to outside advertising agencies on on-going campaigns in order to maximise exposure
- Develop plans and manage CRM programme for Deek Duke guests in order to build customer loyalty
- Develop and recommend pricing strategy for the organization in order to drive profitability and market in the long term
- Evaluate market reaction to advertising programs, merchandising policy and product packaging and formulation in order to ensure the timely adjustment of marketing strategy and plans
- Conduct marketing surveys on current and new product concepts in order to meet changing market and competitive conditions
- Prepare marketing activity reports in order to review and track effectiveness of campaigns
- Cooperate with upper management in order to set long-term marketing goals and strategies
- Prepare regular reports for the Business development Director

Position Requirements
- B.A or M.A in Marketing, Communications, or Business
- Minimum of four years in managerial role

Key Skills & Competencies
- Integrity & Confidentiality
- Achievement / Results Oriented
- Creativity & Innovation
- Flexibility
- Initiative
- Teamwork
- Leadership
- Customer Satisfaction
- Quality Orientation

hr@roadsterdiner.com

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Community Manager - Gandour - Lebanon

A Community Manager is the face of the company, managing communications in both directions. He is responsible for all communications, PR, social media, events, and content creation, among other things.
The Community Manager will be responsible for ensuring active and engage communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership. The goal is to establish a presence for our partners as well as to integrate their messaging into the community in a compelling and valuable way for the members.

Accountabilities & Responsibilities:
Community Strategy
- Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
- Interpret the direction of strategy/planning and creative leads
- Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives

Content creation - Publishing
- Create and maintain Content Calendars, including writing Facebook Status Updates
- Post relevant content in accordance with Content Calendar
- Writing blog posts, articles, newsletters, communications materials, and material for social media channels

Moderation
- Review user generated comments and posts in a quick and timely manner
- Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience
- Enforce the Social Media Guidelines as defined by the brand
- Escalate User Generated Content, where appropriate, to internal and client stakeholders

Social media marketing
Creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

Customer relations
The Community Manager is responsible for customer
support – answering questions however they come in (phone, e-mail, Twitter)

Communications/marketing strategy
The Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

Analytics: Listening & Reporting
- Utilize social listening tools like Radian6, Buzzlogic,… to generate insights
- Summarize insights and conversations to create actionable, client-facing reports that lead to optimization

Team leadership
Participate constructively in inter-departmental brainstorming and crisis management sessions.

Minimum Knowledge & Experience
- Education: Bachelor degree in Communications, Marketing, Advertising, Public Relations, Media Studies, Business or related fields.
- Languages Written and spoken fluency in English & Arabic languages
- Computer Knowledge Word, Excel, PowerPoint, Social Media monitoring tools
- Experience 2 to 3 years of experience managing social media platforms or communities for brands

Specific Social Media Skills
- High knowledge & usage of Social Media tools such as:
- Facebook, Twitter, Linked In, Blogs, YouTube etc.
- Social media monitoring tools
- Strong content management & editorial experience
- Knowledge of social media monitoring / analysis systems & ability to translate this date into valuable insights to assist business & clients.
- Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
- Understanding of popular social networks – design, functionality, users
- Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.

Apply Online

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Communication Director - Leo Burnett MENA - Lebanon

- Managing a division of a multinational brand working closely with the Regional
- Leading on the strategy, recognizing / contributing to big ideas, nurturing creative inspiration to lead to great creative work
- Identifying opportunities to grow the business and deliver on profitablity
- In charge of managing all functions working on brand campaigns
- Managing people working under his/her lead
- Being accountable for all project managed within his/ her team
- Ensuring excellent quality work from his team
- Managing resources for his department

Desired Skills and Experience
- Approaches all aspects of his work in a creative and innovative way to further elevate the creative output.
- Has the ability to recognize and/or contribute, inspire and lead others to the development of big ideas. Has the ability to identify , evaluate and add value to great work, and has demonstrated the ability to nurture new ideas and inspire great creative work
- Applies integrated thinking by demonstrating his/her understanding of the different disciplines in Communications. Encourages and adopts a multidiscipline approach in various campaigns
- Has the ability to manage his brand across the different teams and across all disciplines / competencies in an effective way. Act as a Conductor ( Chef D'orchestre) to ensure that everyone speaks in one voice and that Brand Purpose is respected/preserved across all activations/entities.
- Has demonstrated excellent and effective negotiation skills particularly with suppliers and clients
- Able to define and lead strategically on what role the digital experience should play to achieve overall buisness objectives
- Understands metrics and analytics such as usage reports, KPIs, response modeling to benchmark campaign success against business objectives
- Has the the ability to lead a team, act as a role model to a team and inspire a team to success. Has the ability to lead the client, defend Agency's work, and provide strategic guidance on key client's issues.

Apply Online

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Marketing Manager - Roadster & Deek Duke - Lebanon

- Develop and execute marketing plans and programs, both short and long range, in order to ensure the profit growth and expansion of Deek Duke brand
- Establish marketing goals in order to ensure increasing in market share and profitability of Deek Duke
- Conduct demographic and other marketing studies in order to identify trends to maximize effectiveness of marketing efforts
- Research targeted markets and evaluate marketing strategies in order to identify and pursue potential consumers of Deek Duke services
- Plan and oversee the organization's advertising and promotion activities in order to achieve best results of each campaign
- Communicate plans and controls to outside advertising agencies on on-going campaigns in order to maximise exposure
- Develop plans and manage CRM programme for Deek Duke guests in order to build customer loyalty
- Develop and recommend pricing strategy for the organization in order to drive profitability and market in the long term
- Evaluate market reaction to advertising programs, merchandising policy and product packaging and formulation in order to ensure the timely adjustment of marketing strategy and plans
- Conduct marketing surveys on current and new product concepts in order to meet changing market and competitive conditions
- Prepare marketing activity reports in order to review and track effectiveness of campaigns
- Cooperate with upper management in order to set long-term marketing goals and strategies
- Prepare regular reports for the Business development Director

Desired Skills and Experience
- B.A or M.A in Marketing, Communications, or Business Administration
- Minimum of four years in a managerial role
Skills required:
- Integrity & Confidentiality
- Achievement / Results Oriented
- Creativity & Innovation
- Flexibility
- Initiative
- Teamwork
- Leadership
- Customer Satisfaction
- Quality Orientation

hr@roadsterdiner.com

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Community Manager - Social4ce - Lebanon

Social4ce is currently hiring a highly motivated, experienced, Beyrouth-based Community Manager (2-3 years experience). As « the face » of our company, you are responsible for establishing our clients' presence as well as integrating their messaging into the community in a compelling and valuable way for the members. You will build our clients' brand visibility and thought leadership by monitoring and participating in online conversations.

Responsibilities & skills
Drive community strategy
- Assist with creation, conception and presentation of social media strategy and integrated marketing campaigns
- Ensure that the community strategy supports overall brand goals and objectives
- Provide direction for our clients' public-facing communication, by creating a strategic marketing/communications plan

Content creation – Publishing
- Create and maintain content calendars, including writing & posting relevant content

Moderation
- Review user generated comments and posts and respond when appropriate in order to Foster a positive community and add value to the user’s experience
- Escalate user-generated content, where appropriate, to internal stakeholders

Analytics
- Use social listening Tools (Radian6, Buzzlogic, …) to generate valuable insights, to assist business.

Social Media Marketing
- Create, manage and grow our clients' presence through blogs, Twitter, Facebook and other strategically relevant online properties.

Qualifications
- passionate about using social media and online technologies and naturally develops strong compelling narratives
- an extremely well-organized multi-tasker
- flexible and responsive to constantly changing needs and priorities
- excellent in creative problem solving – resourcefulness
- passionate about creating content that will engage your audience
- bi-lingual Arabic/English and writes without grammatical errors
- Bachelor of Arts in Communications or related field
- 2/3 years experience in a similar position
- Knowledge of social media monitoring systems

CV and motivation letter to careers@social4ce.com

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Account Executive - Social4ce - Lebanon

The Social Media Account Executive will work within social4ce, acting as a link between clients and the agency. He/she is responsible for liaising between the client and other agency staff to coordinate social media campaigns.

The Social Media Account Executive will liaise closely with his/her clients throughout campaigns, often on a daily basis. He/she will manage administrative and campaign work, ensuring that this is all completed on time and on budget.

The Social Media Account Executive will report to an account manager.

The Social Media Account Executive role requires an individual who can harness integrated marketing communications, brand building, corporate communications, stakeholder engagement and issues management to advance the brand via social media.

He/she will be the primary point of contact for each brand’s social presence and will drive social media strategy implementation.

He/she has a strong grasp and demonstrable knowledge of social media, being immersed in it both personally and professionally.

He/she is able to produce excellent written materials (deliverables) and understand the importance of creating engaging content and maintaining the appropriate etiquette.

He/she has experience with a variety of monitoring and evaluation tools.

Responsibilities & skills
Strategy Implementation
- Implement the strategic plan developed by the account manager or lead strategist for building the client’s brand and enhancing customer loyalty via social media.
- Collaborate with client and partner agencies to uncover and articulate business needs and objectives, and provide appropriate recommendations strategies and identify/implement programs to achieve client goals
- Partner with teams on special projects, leverage content, design, digital media and engagement marketing groups to identify and, create and support new solutions and opportunities for consumers and Brand teams.

Campaign Management
- Ensure that daily program requirements are being executed and that overall strategy/program goals are being met, on a daily, weekly and monthly basis
- Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.z
- Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
- Ensure consistency of messages across multiple networks

Client management
- Responsible for ongoing execution of the social media strategy and programs of assigned clients (deliverables, account set-up, training, implementation)
- Provide clients with sound support and technical advice
- Attend client meetings on an ongoing basis, interface as needed with middle management level on client side

Reporting & analysis
- Lead social media monitoring efforts, distribute learnings, address issues and opportunities. Act as a liaison with internal client departments. Provide directional learnings and actionable insights across all metrics.
- Develop, manage and share trend reporting and opportunity landscape. Aggregate metrics and provide campaign scorecard across all execution channels.
- Manage social ad/media campaign(s), including all reporting and learning communication.

Monitoring & research
- Monitor online competitor presences/perceptions
- Ability to collect relevant data for social media audits and benchmarks
- Research new blogs and channels for relevance and trend identification

Qualifications
Languages
- English fluent: written and oral
- Arabic fluent: written and oral
- Abilities to deal within a multicultural environment

Presentation skills
- Ability to convince
- Exceptional communication skills with the team
- Excellent oral, written (copywriting), and presentation skills.
- Self-driven
- Results oriented, with a positive outlook
- A clear focus of high quality and business profit

Computer knowledge
- Proficiency in Word, Excel, PowerPoint
- Social Media monitoring tools like Radian6, Buzzlogic, Omniture, Google Analytics…

Specific Social Media Skills
- High knowledge & usage of Social Media tools such as:
- Facebook, Twitter, Linked In, Blogs, YouTube etc.
- Social media monitoring tools
- Strong content management and editorial experience
- Knowledge of social media monitoring / analysis systems & ability to translate this date into valuable insights to assist business & clients.
- Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
- Understanding of popular social networks – design, functionality, users

Qualifications
- Undergraduate degree in communications, journalism, marketing, advertising, public relations, media studies, business and/or related fields.
- 2 to 3 years of digital (and traditional) account experience
- Previous experience with social media planning and implementation, including metrics and analysis and/or community management is a plus
- Exceptional attention to detail
- Strong team player
- Strong research and project-management skills

CV and motivation letter to careers@social4ce.com

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Community Animator - Berytech - Lebanon

Berytech is currently hiring a dynamic Community Animator.

- Interested in social & digital media
- Looking to mix up with a passionate community of innovative entrepreneurs
- Have good communication and writing skills

Responsibilities
- Content creation – writing blog posts, articles, newsletters, communications materials, and material for relevant media channels, both internally and externally
- Social media marketing – creating, managing and growing Berytech’s presence and on-line community through blogs, Twitter, Facebook, and other strategically relevant online channels
- Customer relations – managing any online feedback forum, answering questions however they come in (phone, e-mail, Twitter, FB, etc) whenever applicable; regularly connect with tenants/entrepreneurs/investees (interviews, their own news, etc.)
- Events and event planning – Participate and coordinate with Berytech team in exhibitions, conferences and other external activities; attending industry event and planning meetups for Berytech community.
- Communications/marketing– participating in the strategic marketing/communications plans of Berytech where applicable; Monitor on-line off-line content regarding Berytech activities and entrepreneurs (pictures, comments, etc.)
- Public relations- managing incoming media requests and building relationships with industry journalists/bloggers; creating, executing and measuring media campaigns; Promote the mission and activities of Berytech in events at large, where applicable.
- Analytics – Using analytic tools and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

Requirements
- University degree (communication, journalism…)
- Minimum one year of professional experience
- Excellent communication skills
- Excellent writing skills
- Strong interest in social media and new technologies

info@berytech.org

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Senior Corporate Communication Specialist - Azadea - Lebanon

The Senior Corporate Communication Specialist is responsible for setting a strategic communication plan, fostering and maintaining a powerful corporate image to its internal and external clients.

Key Accountabilities
- Handle media management to cover external communication needs and requirements
- Monitor corporate and internal communication budgets
- Set a strategic external/internal communication plan to increase visibility and improve Azadea's image
- Develop Azadea's Social Media and online activities
- Establish and oversee the implementation of the Corporate Social Responsibility strategy
- Participate in establishing Azadea Foundation's strategic planning and activities
- Develop CEO Branding and visibility
- Develop key internal and external communication tools in order to keep the target audience informed and aligned with business needs and goals

Qualifications
- Bachelor's Degree in Communication or equivalent
- 3/4 years of experience in corporate communication, public relations, event management or journalism
- Fluency in English; Arabic is a plus
- Proficiency in MS Office

Competencies
- Planning and Organizing
- Attention to details
- Change and Adaptability
- Communication Skills
- Customer Focus
- Initiative
- Self Development

hr.lb@azadea.com

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Regional Marketing Officer - Boecker - Lebanon

The Regional Marketing Officer (RMO) plans, handles, and evaluates the implementation of marketing activities covering all marketing 360 channels from online to offline activities, including but not limited to: advertising campaigns, public relations, exhibitions, online and social media, sponsoring events, website. The RMO also coordinates with agencies for the development of Boecker visuals and deals with marketing suppliers for printed materials, promotional items, uniforms, events organizers, websites developers, media and PR. The RMO also assists in planning the yearly marketing plan, supporting countries whenever needed.

- Draft Creative Brief Forms and liaise with creative agencies.
- Link and coordinate with media companies for public coverage of Boecker events.
- Assist and implement Boecker Corporate Social Responsibility initiatives.
- Manage the production of marketing collaterals, including leaflets, posters, flyers, newsletters, e-newsletters, DVDs and other.
- Deal with Marketing materials suppliers (printing presses, promotional items, websites developers, uniforms, etc.) and follow up with them until delivery of items.
- Administer Marketing and uniforms inventories and handle monthly reporting to Regional Marketing Manager.
- Initiate market research such as customer questionnaires and focus groups with countries.
- Update and monitor Boecker online platforms for the entire region on Facebook, Twitter, and YouTube.
- Update regularly reports and evaluation forms.
- Follow up with country marketing focal person on marketing dashboard on quarterly basis.
- Assist in updating the companys websites.
- Support in developing Boecker newsletters.
- Maintain a uniform look & feel of Boecker image across all countries.

Requirements
- Bachelors Degree in Marketing/Advertising/Communications
- 2 years of experience in Marketing or Advertising/Public Relations agency
- Proficiency in English and Arabic
- Computer Literacy: Microsoft Office, and Internet Browsing

hr@boecker.com

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Multimedia Journalist - Alkarama - Egypt

Deadline: May-10-13
Position: Multimedia Journalist, temporary 6-month contract, with possibility of permanent contract
Location and start date: Cairo, Egypt; starting immediately
Reporting to: Head of the Communications Unit

Responsibilities
- Present human rights news program for Alkarama TV
Work closely with Communication Unit to develop human rights programs for Alkarama TV
Research human rights topics & write high quality scripts for audio-visual content, including news, short films, interviews in a timely manner
Carry out interviews
Draft and edit written content for web, including press releases, articles, e-newsletters, public reports, etc.
Help develop Alkarama's media presence in the Arab world, including build-up network of journalists in the region and maintain media database
Assist the Communication Unit in conceptualizing and implementing creative strategies to enhance Alkarama's outreach
Provide general support to Communication Unit

Qualifications
- Arabic-English Speaking
- Education: A degree in journalism, communications or similar related field
- Experience: A minimum of 2-3 years related experience

Skills
- Excellent reading and oral communication skills in Arabic and proficiency in English
- Previous experience speaking and presenting before cameras
- Strong writing skills in Arabic
- Strong interpersonal skills
- Previous experience researching, writing, editing for multimedia platforms
- Strong interest in human rights and media, including social media in the Arab world
- Familiarity with legal, political and media realities in the Arab world
- Ability to travel outside Egypt (in the Arab region and to Europe)
- Ability to work in a small, multicultural team, and respect for diversity
- Highly organized, able to work quickly, effectively and independently under tight deadlines with colleagues who are often located in remote locations
- Basic IT skills
- Creative and detail-oriented

Desired
- Previous experience working with audio-visual journalists (radio, TV, online platforms)
- Previous experience producing audio-visual content
- Outgoing and articulate networker
- Self-starter and team-player

Benefits and Salary
- Salary commensurate with experience and responsibilities
- Possibility of travel

To apply, please send your curriculum vitae, a cover letter and brief sample of previous work (written, audio, audio-visual piece) in one email, with the subject header "Application: Multimedia Journalist" to jobs@alkarama.org

This position will remain open until filled.

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Communication Officer - Mada Association - Lebanon

Deadline: Apr-30-13
Duration: 6 to 8 months part time

Mada is seeking a communication officer who will be in charge, under the supervision of Mada's executive coordinator, of developing and managing Mada's external and internal communications. This person will be contributing to the website; raising the understanding and awareness of Mada among partners, medias, Ngo's and public. He/she will be working collaboratively with Mada's team, and other stakeholders to ensure that Mada's communication tools convey the importance and the impact of the work done.

The Communication officer shall perform the following functions:
- Coordinating Mada's Website restructuring and redesign to make it more appealing with more consistency, interactivity, with a strong identity and ability to integrate web 2.0 tools.

The new website will reflect changes that had taken place at Mada and provide more relevant information about the projects and its members. The website should incorporate social media such as Facebook, Twitter and YouTube among others.
- Developing and reviewing suitable communication tools for the association
(Brochure, business card, power point presentation …)
- Developing suitable communication tools related to Mada's membership system
- Relying on the use of the website and social media to mobilize volunteers.
- Designing a newsletter with updates on Mada's activities, materials and publications produced by the association (English and Arabic)
- Producing the annual report based on information's gathered from Mada's staff
- Manage the projects pictures data base
- Carry out other tasks as assigned by Mada's executive coordinator
- Attending regular coordination meetings

Education and knowledge
- Professional or university degree in Journalism, communication or related field.
- Excellent knowledge in writing, editing, proof-reading and designing communication documents for public dissemination.
- Experience in developing and implementing communications strategies
- Experience with web design program and development, preferably using open source technologies.
- Advanced computer skills, knowledge of Flash, HTLM5, CSS, Dreamweaver, Adobe Photoshop and CS6 will be a must.
- Fluently in English and Arabic, French is an advantage.
- Prior volunteerism and NGO experience is desirable

Skills
- Sense of organization
- Reactivity
- Relational skills
- Interest and familiarity with NGO's context
- Initiative
- Adaptability and flexibility - ability to work on several projects
- Commitment - respect of time limits

vacancy@mada.org.lb

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Communications Officer - ANERA - Lebanon

ANERA is seeking a highly motivated communications professional to work with ANERA’s Lebanon team in Beirut. The incumbent should have a combination of writing, event-planning and photography experience, preferably with a strong background in public relations, communications, journalism or a related field. The incumbent must be able to manage multiple deadlines simultaneously and work well within a team.

DUTIES AND RESPONSIBILITIES
- Writes stories about ANERA’s programs and activities in Lebanon.
- Takes and/or provides high resolution photographs and maintains photo library.
- Works in regular consultation with the Director of Communications based in Washington DC and in collaboration with colleagues in the Beirut office to respond to communications requests.
- Assists in the development of ANERA public communications materials within the context of established guidelines and in response to the needs of the Lebanon and headquarters offices.
- Builds and maintains lists of media and other Lebanon-based contacts.
- Ensures compliance with the external communications guidelines for ANERA.
- Coordinates production of short videos.
- Coordinates social media activities.
- Coordinates PR events.
- Completes any other tasks as assigned by the Director of Communications and as assigned by Country Director in Lebanon.

SUPERVISION AND GUIDANCE RECEIVED
The incumbent reports to the Country Director in Lebanon. For technical communications matters, the incumbent works under the supervision of the Director of Communications who is located in Washington DC. The incumbent is expected to carry out most assignments independently, including resolving most problems, coordinating work with others, and determining approaches and techniques to be employed.

PROFILE REQUIRED
- 3+ years relevant experience
- Proven ability to write compelling human interest and news stories
- Demonstrated ability to write, speak and read both English and Arabic
- Demonstrated ability and interest in photography
- A higher education degree in a related field (i.e. media, journalism, communications)
- Experience in social media
- Ability to work independently with minimal guidance as well as within a team
- Ability to thrive in a dynamic working environment juggling multiple projects
- Excellent interpersonal, analytical, and communications (both written and oral) skills
- Ability to use Microsoft Word and PowerPoint
- Driver’s license

Desired
- Proven experience and contacts within the local, national and/or international non-profit community
- Ability to use Adobe InDesign, Photoshop, Illustrator and LightRoom
- Knowledge, experience and/or exposure to video production

EXPRESSION OF INTEREST
Interested applicants are requested to send their resume, their letter of intent, to anera@aneralebanon.org by April 20, 2013 latest.

Only shortlisted candidates will be contacted for an interview.

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Communications Director/ Copywriter - Diamony - Lebanon

Diamony is looking for young professionals to fill in a Communications Director/ Copywriter role.

Update and maintain company’s website and e-commerce site and update company’s social media: Facebook, Twitter, Youtube etc...

- Age: 20-30
- Energetic , creative and ambitious
- Computer Skills: Photoshop, Excel, Word, Microsoft outlook.
- Language: Arabic, English, French
- Experience: Minimum 1 years

diamony@diamony.com

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Media, Communication and advocacy Manager - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut:

ROLE PURPOSE: As a member of the Senior Management Team (SMT) in Lebanon the Media, Communications and Advocacy Manager shares in the overall responsibility for the direction and coordination of the Country Office. The Media, Communications and Advocacy Manager in his/her capacity is responsible for providing leadership to ensure excellence in serving members and their donors, in both emergency and development contexts.

KEY AREAS OF ACCOUNTABILITY
As a member of the Senior Management Team, contribute to
- Leadership of the Lebanon Country Office
- Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
- Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to programme needs
- Ensure Lebanon Country Office complies with all Save the Children Management Operating - Standards and Standard Operating Procedures
- Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

Member Service Leadership
- Develop and maintain good relations with members during the transition period and beyond
- Work with the Senior Management Team to build a culture of Member Service throughout the Country Office and ensure that all staff are held accountable for Member Service
- Be the first point of contact for members on country specific issues, ensuring that the country is appropriately represented to members
- Work with members and Country Office staff to ensure appropriate resourcing and timely delivery of agreed deliverables
- Implement robust Member Service standards, processes and procedures to enable consistent, excellent standards of Member Service by International Programs
- Implement the necessary processes to measure performance against key indicators and members' satisfaction, monitoring levels and taking corrective action to ensure ongoing, measurable improvement of Member Service Lead a culture of knowledge sharing and continuous improvement of Member Service in the country
- Ensure appropriate and adequate emergency Member Service procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up
- Provide necessary support for incoming surge capacity during emergencies, working closely with Regional and Head Office

Media and Communications
- Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies
- Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Lebanon Country Office
- Proactively develop a high profile for Save the Children in Lebanon (within Lebanon and beyond) through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate port folio, responding quickly and appropriately to external requests for information, especially in emergencies
- Develop and deliver a clear and effective system for internal communications including the dissemination of newsletters and other documents and publications for internal stakeholders including being able to scale up the delivery of robust communications material during emergencies per the Rules and Principles and requests from Members and Save the Children International

Advocacy
- Lead the development of an advocacy strategy for the Lebanon Country Office. Support programme leadership to articulate their top priority advocacy objectives in line with the new Country Strategic Plan
- Identify key opportunities and events for Save the Children Lebanon to position itself as the leading organisation for children’s issues in Lebanon
- Ensure that Save the Children receives national recognition for achieving proven and innovative national impact from well-managed child development programs and emergency response
- Support programme leadership and other program staff in their work, including development of a plan for achieving their priority advocacy objectives in both an emergency and development context. This should include guidelines on the meaningful and safe participation of children in advocacy

Staff Management, Mentorship, and Development – Media, Communications and Advocacy
- Ensure appropriate staffing within Media, Communications and Advocacy
- Ensure that all staff understand and are able to perform their role in an emergency
Manage Media, Communications and Advocacy team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
- Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
- Incorporate staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up
- Ensure adequate segregation of finance duty within Country Office Manage the performance of all staff in the finance work area through:
- Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
- Coaching, mentoring and other developmental opportunities;
- Recognition and rewards for outstanding performance;
- Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans

QUALIFICATIONS AND EXPERIENCE
- University degree in an area of social development or equivalent
- A general appreciation of the issues concerning the INGO sector with an in-depth knowledge in communications, marketing and/or fundraising
- Recommended a minimum of 5 years management experience in a corporate or an NGO environment, with experience in successfully leading the development and implementation of communication and campaign strategies for an international humanitarian organisation in Lebanon
- Demonstrable track record of leading change which has led to significant results for the organisation and their stakeholders
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Strong results orientation, with the ability to challenge existing mindsets
- Ability to present complex information in a succinct and compelling manner
- Experience of building personal networks, resulting in securing significant new opportunities for the organisation
- Has a strong international network within media and marketing to draw
- Writing and presentation skills in English and Arabic
- Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
- Commitment to Save the Children values

APPLICATION PROCESS
Please note that the closing date for applications is:
For External applicants on April 07th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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Senior Communication and Advocacy Coordinator - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut,

ROLE PURPOSE
To strengthen communication activities by developing and facilitating communications which support communications and advocacy objectives of programmes and projects.

The main focus of the job is
to strengthen LCO external communication in order to promote the rights of the child and to contribute to Save the Children International as a child rights organisation
to strengthen internal communications within LCO
to strengthen the competence and capacity in advocacy and communications of staff and to facilitate the support to partner organisations within advocacy and communications

KEY AREAS OF ACCOUNTABILITY
Support the delivery of effective Programmes, in both development and humanitarian contexts, by:

Core responsibilities: Communications support to programme, advocacy and fundraising

Contribute to the development, implementation, and evaluation of a country communications strategy, Plan of Action, and communications budget for SCI in Lebanon to strengthen SCI reputation as an advocate for children’s rights.

Support in the development and implementation of advocacy and communication plans to maximise programme impact, minimise brand risk, and support programmes’ advocacy objectives. Contribute to the development of media, communication and advocacy strategy and related policies and procedures.

Advise and support programme staff with communication activities in Emergency response situations, according to Emergency Preparedness Plans

Work with programme staff and partner staff to plan and develop communications and campaigns’ materials in print, audio visual, and electronic to achieve country programme and corporate communications’ objectives.

Advise and support programme and fundraising staff in preparing and reviewing documentation and other material to be used for fundraising and relations with donors and other stakeholders regionally.

Collect stories and document impact of SCI’s work in the field to support fundraising, awareness-raising, and advocacy’s country objectives.

Report stories and examples of results according to annual plans and deadlines. Stories should also be reported on a regular basis to be published on the OneNet and in the news letters/ Update and feed into the Lebanon OneNet page.

Capacity Building
Strengthen the capacity of Save the Children and partner staff on advocacy media and communication, including regular media training of relevant spokespersons in the country.

Ensure training and capacity building of staff in the national staff and the field on SCI standard tools for media and communication.

Web
Contribute to, update and promote SCI website, once developed, to raise awareness on children’s rights to general public about country activities.

Develop and explore appropriate use of social media tools (Twitter, Facebook, Blogs, and Flickr) to ensure a higher visibility for SC in Lebanon.

Branding
Advise the office on planning and production of new publications and visibility material. Proactively develop a high profile for Save the Children in the Lebanon through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate portfolio, responding quickly and appropriately to external requests for information, especially in emergencies

Advise that the materials follow SCI brand guidelines, sign-off procedures and checklists for publications, including publishing agreements. Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Lebanon Country Office.

Review and edit proposed and on-going communication activities, publications, and relationships to assess potential brand and organizational risks and alert regional and country director or senior management staff of these.

Visibility
Ensure appropriate branding and visibility for donors, be fully aware of the donors’ requirements, and coordinate with budget holders to have clear communication budgets and plan accordingly.

Plan and organize launching events, press conferences and others related to SC in country office.

Coordinate with Security manager in terms of visibility and branding and assess any risks in areas of operation.

Media
Follow-up and maintain relationships with media based Lebanon, pitch stories as appropriate, write press releases, and respond to (refer) media requests as needed, alternatively encourage and support partner organisations to facilitate media related activities.

Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies.

Monitor coverage of key child related issues in media, SC coverage on national, regional and international levels and keep track in a database.

Networking
Networking with other media, communications and advocacy teams within Save the Children and sharing est best practices and tools.

QUALIFICATIONS AND EXPERIENCE
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.
Master’s degree and working experience in journalism or information/communications, including
strategic communications planning, or related field.

Advanced English and Arabic written and spoken language skills are essential (and other relevant language).
Ability to work in a team, both as leader and participant.
Ability to manage different and multiple tasks and to deliver in a short period of time.
Sound knowledge of publishing, design and printing process and related information and communications technologies including budget follow up
Excellent interpersonal skills and ability to work in a multicultural environment.
Experience in website development and maintenance is an asset.
Advocacy/communication work experience.
Working with children’s rights in developing countries.
Training on children’s rights and communications.

APPLICATION PROCESS
Please note that the closing date for applications is:
For External applicants on April 07th.
The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.

Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis. Internal Applicants are given priority in the recruitment process.

STARTING DATE: Immediate. We’re looking for people who can start as soon as possible or within the next few weeks.

Each application package should include the following:
- Job title for the role you are applying for in subject header of the email
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.

Deadline 07 April 2013

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Senior Manager Communications - Deloitte - Lebanon

- Develop the overall Deloitte ME communicating strategy to meet business objectives
- Manage regional Comms initiatives, including the development and execution of communication plans, communication of strategic business developments, promotion of thought leadership materials etc
- Provide counsel to Middle East member firms to help ensure alignment with global and regional business and Communications objectives, specifically in regard to internal and external communication practices and tools
- Support implementation of global and regional function and industry Comms activities at regional and Middle East member firm level

Internal communications
- Set an internal communications strategy
- Communicate strategic initiatives, business/industry developments, events and people issues at the regional level to inform, influence, obtain feedback or prompt action
- Draft, edit and submit content for various global and regional internal communication vehicles (e.g. CEO and leaders communications, regional and office newsletters intranet)
- Manage the ME Point of View magazine Middle East CEO eNewsletter
- Input on setting regional internal communications objectives and priorities for annual Comms plan in line with global and regional business plans
- Oversee the Media function (public relations related issues such as newspapers, press conferences, management interviews and exhibitions)

External communications/public relations
- Oversee the development of regional public relations strategies that supports corporate and industry campaigns
- Oversee the PR and Media function (public relations related issues such as newspapers, press conferences, management interviews and exhibitions).
- Supervise the PR team and activities
- Support Middle East leaders in their efforts to build effective relationships with specific journalists/media outlets as needed
- Ensure policies and procedures are set to distribute global, regional and local news releases and media pitches, and coordinate implementation of campaigns at ME practices, and closely oversee the following activities of the PR team:
- Develop and maintain targeted lists of journalists
- Prepare key media messages, press releases, and pitch letters ensuring messaging aligns with communications framework and brand standards
- Ensure media releases receive all required approvals (legal, risk, PR, brand etc.)
- Adapt global/regional press materials for use in Middle East countries
- Coordinate distribution of release and pitch efforts to targeted media through Deloitte offices professionals, website and other social media tools
- Create accompanying project and collateral
- Support Firm spokespeople by providing interview preparation, overseeing interviews, and providing feedback
- Secure byline article placements
- Monitor media coverage; analyze results and prepare status and final following each campaign

Requirements
- Bachelor's degree required; master's degree is a plus
- 7 year experience in progressive communications related roles. Previous experience in a large, global corporation desired; agency experience a plus
- Proven ability to influence and counsel senior management
- Ability to influence and collaborate in a highly-matrixed, global environment
- Experience managing creative professionals and agencies
- Ability to travel as required by the needs of the business
- Proven expertise in a variety of business communications disciplines and media. Portfolio of previous work required
- Arabic is a MUST

Essential
- Managing a team and communicating ideas
- Excellent Arabic and English communications skills at all levels
- Excellent writing skills
- Significant experience of planning and implementing marketing and communications strategies
- Experience of gaining maximum value from social media tools and online campaigns
- Confident budget management
- Ability to plan and prioritize responsibilities whilst working to tight deadlines

Apply online

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Communication and Outreach Officer - AUB - Lebanon

AUB Nature Conservation Center is seeking a Communication and Outreach Officer

Job description includes but is not limited to performing the following tasks:
- Organize and coordinate events for the center
- Develop and carry out outreach activities with partners inside and outside AUB
- Develop and maintain excellent relationships with donors, private and public sectors as - well as NGOs, media and civil society
- Develop a strategic vision for the outreach role of NCC
- Work with NCC director on soliciting donations and grants
- Manage NCC internship and volunteering programs
- Write and edit NCC's Publications (Newsletter, Annual Report, press releases and brochures etc …)

Qualifications
- Bachelor degree in communication and media with a minor in humanities or social science, MA is preferred
- Prior experience in event preparation and coordination
- Excellent communication skills
- Multitasking, and ability to handle more than one project
- Strong organizational skills and good time management techniques
- Eager to learn new skills with the capacity for self-improvement
- Fluent in written and spoken English and Arabic, French is an asset
- Computer skills, mainly Outlook and Word

For more info about the center please visit our website: www.aubnatureconservation.org or FB: AUB nature conservation center.
Deadline: Mar-15-2013
natureadm@aub.edu.lb

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Marketing and Communications Manager - GCC Board Directors Institute - Dubai

Responsible for the planning, development and implementation of all of the Institute’s marketing, communication and public relation strategies and activities. Coordinates at the strategic and tactical levels with the Institute’s partners and collaborators.

Main responsibilities
Marketing, communications and public relations
- Responsible for creating and implementing:
a comprehensive marketing, communications and public relations strategy that will further develop the Institute’s image and position within the marketplace and key stakeholders (members, sponsors and partners); and,
all marketing, communications and public relations activities and materials including publications, media relations, business development activities and so forth.
- Ensure consistent communication of image and position throughout the Institute, and to all stakeholders, both internal and external.
- Responsible for editorial direction, design, production and distribution of all publications.
- Act as the Institute’s main contact point with the media. Coordinate media interest in the Institute’s mission and activities and ensure regular contact with target media and appropriate response to media requests.
- Coordinate the appearance of all print and electronic materials such as letterhead, use of logo, brochures, etc.
- Manage website and monitor social media for insights
- Regularly conducts relevant market research and coordinate and oversee this activity. Monitor trends.
- Develop and monitor short- and long-term plans and budgets for the marketing/communications/public relations strategy and activities.

Business development activities
- Engage with the Institute’s main stakeholders to identify and pursue new business opportunities
- Actively manage the new business process: lead generation proposal development and submission, negotiation, and so forth.

Requirements
- A minimum of bachelor’s degree in marketing, communications, business or related field is required; MBA preferred
- At least 5 years experience in second level managerial position
- Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities and campaigns
- Strong creative, strategic, analytical, and organizational skills
- Experience developing and managing budgets
- Demonstrated successful experience writing press releases, making presentations and negotiating with media
- Experience overseeing the design and production of print materials and publications
- Ability to manage multiple projects at a time
- Computer literacy (MS Office suite, incl. PowerPoint) as well as social media literacy is a must
- Outstanding oral and written communications skills
- Fluency in both English and Arabic is a must

info@gccbdi.org

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Social Media Coordinator - Holdal - Lebanon

This is a new and exciting marketing position within an established Lebanese Group that is implementing an ambitious 10-year transformation program in the Levant following a period of consistent growth.

Holdal group is looking for a Social Media coordinator to handle the social network content of an exciting and diverse portfolio of brands. He/she would be the voice of the company and its brands externally and the voice of customers internally. This role is key as it serves as a hub & has the ability to personally connect with the customers (humanize the company/ brands), while providing feedback to many departments internally (marketing, PR, development, customer service, tech support, etc.)

Do you Tweet and use Facebook, Pinterest, You Tube every day, all day? Is building social community so ingrained you just can’t stop? Do you take pride in customer service excellence and fancy yourself an entrepreneur? Do you understand the differences and synergies between online and offline communication? Are you a young motivated individual with a proven experience and passion for blogging, micro-blogging and community participation leadership?

The successful candidate will join our internal marketing team, reporting to the head of Corporate Marketing and liaising with our external Digital Agency. Our Social Media coordinator will oversee and contribute recurrent content to holistically connect and engage with our customers while keeping in line with the corporate objectives and with each brand’s strategy.

Responsibilities
- Be the online eyes and ears of our company and its brands. Manage perceptions of many different demographic segments towards HOLDAL brands in the Levant
- Collaborate and brainstorm with brand teams, corporate marketing and the social media agency to implement the right social media strategy and manage key community events for each brand.
- Map out and suggest for each brand the right online social media mix to target a specific audience- Author blog posts, articles, podcasts, videos and screencast and other relevant mediums.
- Participate daily in conversations that surround our brands, managing engagement and interactivity with the target audience. Bring new content and answer comments with the Brand team’s approval.
- Moderate content according to the moderation policy, liaising with the legal team where required.
- Deliver copy choosing compelling visuals to complement and illustrate the copy for various social media sites. Create as well content for feeds and snippets.
- Tag and title content, with an understanding of how the word’s chosen impact natural search traffic and rankings via recurrent optimized content.
- Identify, highlight & engage advocates.
- Creatively and proactively connect with internal and external customers.
- Serve as the initial point of contact for inbound requests. Respond positively and creatively to client feedback after liaising with the appropriate team (see below)
- Transfer the information to the appropriate departments so that they can respond accordingly: new ideas to business development, messaging effectiveness and FAQs to marketing, complaints to customer service...
- Identify and analyze issues, patterns and trends in customer requests & product performance.
- Proactively escalate issues, observations, opportunities, and insights to the executive team.
- Establish metrics & report on them as part of a monthly report along with key recommendations.
- Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can become an early adopter of these technologies.
- Participate in professional networking by following the prominent bloggers and online writers & attending events.
- Transfer the information to the appropriate departments so that they can respond accordingly: new ideas to business development, messaging effectiveness and FAQs to marketing, complaints to customer service...
- Identify and analyze issues, patterns and trends in customer requests & product performance.
- Proactively escalate issues, observations, opportunities, and insights to the executive team.
- Establish metrics & report on them as part of a monthly report along with key recommendations.
- Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can become an early adopter of these technologies.
- Participate in professional networking by following the prominent bloggers and online writers & attending events.

Skills
- Education background: Bachelor’s or associates degree in communications or a creative field
- 3+ years experience in Social Media, with experience in building social communities, managing social campaigns, and experience using social media analytics tools
- Previous experience in digital marketing, PR, blogging, online editing, or similar fields
- Excellent communication skills (written and verbal) in English, French and Arabic and the ability to crank creative editorial and technical writing output almost effortlessly
- Proficient in Microsoft Office and possesses knowledge or some experience with HTML/CSS
- Independent, creative self-starter & team player who loves running things while keeping everyone in the loop
- Loves to write & enjoys sharing ideas with others
- Spends a lot of time online and stays up-do-date on new, digital techniques and trends
- In-depth knowledge and understanding of social media universe (incl. Facebook, Twitter, YouTube, Linked In, Flickr, Forums, blogs, etc.) and their respective participants. We’re looking for a social media addict who maintains a personal mix of participatory expertise from among these channels.
- Understands the power of feed marketing
- Has good knowledge of search engine optimization (SEO)
- Has previously demonstrated creativity and immersion in social media - Evidence of at least two successful Social Media projects where the candidate has played a major role would be essential.
- Has demonstrated the ability to implement a successful online marketing strategy (proven with testing and metrics)
- Excels in research, sourcing, managing content development and publishing
- Has the ability to analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the social media campaigns
- Has a proven ability to communicate results to management in a fast paced environment
- Is eager to meet and exceed objectives and take on more responsibility
- Has a passion for customer service excellence
- Extensive teamwork experience: brings to the position outstanding organizational skills and the ability to handle multiple projects with multiple teams simultaneously while meeting deadlines
- Knows how to engage others to get things done
- Proactively identifies threats and opportunities in user generated content
- Experienced and efficient in preventing/managing negative publicity as well as leveraging good publicity

info@abouadal.com

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