Vacancies - Inthra - Lebanon

Inthra, a specialized and leading company in distribution for hotel supplies, is recruiting the following positions:

- Administrative assistant female
- Accountant confirmed female
- Sales with experience in linen, and table top products, male &/or female

operation@inthra.com

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Project Manager - WonderEight - Lebanon

You’ll be responsible for supervising fresh, exciting projects and making sure they’re delivered on time! You should have the ability to advise clients on their Marketing strategies.

Skills
- Multi-disciplinary and Highly organized, able to work with multiple projects
- Experience in Advertising, Marketing and Design
- Be able to balance between time spent on jobs and short deadlines
- Decision making and experienced in managing teams
- Cultivated and trendy (yes, hip, cool, stylish…).
- Experience: Minimum 3-5 years design experience as manager/consultant in advertising.
- Languages: English and French are a must.
- Education: Marketing, Management.

jobs@wondereight.com

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Community Manager - Social4ce - Lebanon

Social4ce is currently hiring a highly motivated, experienced, Beyrouth-based Community Manager (2-3 years experience). As « the face » of our company, you are responsible for establishing our clients' presence as well as integrating their messaging into the community in a compelling and valuable way for the members. You will build our clients' brand visibility and thought leadership by monitoring and participating in online conversations.

Responsibilities & skills
Drive community strategy
- Assist with creation, conception and presentation of social media strategy and integrated marketing campaigns
- Ensure that the community strategy supports overall brand goals and objectives
- Provide direction for our clients' public-facing communication, by creating a strategic marketing/communications plan

Content creation – Publishing
- Create and maintain content calendars, including writing & posting relevant content

Moderation
- Review user generated comments and posts and respond when appropriate in order to Foster a positive community and add value to the user’s experience
- Escalate user-generated content, where appropriate, to internal stakeholders

Analytics
- Use social listening Tools (Radian6, Buzzlogic, …) to generate valuable insights, to assist business.

Social Media Marketing
- Create, manage and grow our clients' presence through blogs, Twitter, Facebook and other strategically relevant online properties.

Qualifications
- passionate about using social media and online technologies and naturally develops strong compelling narratives
- an extremely well-organized multi-tasker
- flexible and responsive to constantly changing needs and priorities
- excellent in creative problem solving – resourcefulness
- passionate about creating content that will engage your audience
- bi-lingual Arabic/English and writes without grammatical errors
- Bachelor of Arts in Communications or related field
- 2/3 years experience in a similar position
- Knowledge of social media monitoring systems

CV and motivation letter to careers@social4ce.com

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Account Executive - Social4ce - Lebanon

The Social Media Account Executive will work within social4ce, acting as a link between clients and the agency. He/she is responsible for liaising between the client and other agency staff to coordinate social media campaigns.

The Social Media Account Executive will liaise closely with his/her clients throughout campaigns, often on a daily basis. He/she will manage administrative and campaign work, ensuring that this is all completed on time and on budget.

The Social Media Account Executive will report to an account manager.

The Social Media Account Executive role requires an individual who can harness integrated marketing communications, brand building, corporate communications, stakeholder engagement and issues management to advance the brand via social media.

He/she will be the primary point of contact for each brand’s social presence and will drive social media strategy implementation.

He/she has a strong grasp and demonstrable knowledge of social media, being immersed in it both personally and professionally.

He/she is able to produce excellent written materials (deliverables) and understand the importance of creating engaging content and maintaining the appropriate etiquette.

He/she has experience with a variety of monitoring and evaluation tools.

Responsibilities & skills
Strategy Implementation
- Implement the strategic plan developed by the account manager or lead strategist for building the client’s brand and enhancing customer loyalty via social media.
- Collaborate with client and partner agencies to uncover and articulate business needs and objectives, and provide appropriate recommendations strategies and identify/implement programs to achieve client goals
- Partner with teams on special projects, leverage content, design, digital media and engagement marketing groups to identify and, create and support new solutions and opportunities for consumers and Brand teams.

Campaign Management
- Ensure that daily program requirements are being executed and that overall strategy/program goals are being met, on a daily, weekly and monthly basis
- Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.z
- Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
- Ensure consistency of messages across multiple networks

Client management
- Responsible for ongoing execution of the social media strategy and programs of assigned clients (deliverables, account set-up, training, implementation)
- Provide clients with sound support and technical advice
- Attend client meetings on an ongoing basis, interface as needed with middle management level on client side

Reporting & analysis
- Lead social media monitoring efforts, distribute learnings, address issues and opportunities. Act as a liaison with internal client departments. Provide directional learnings and actionable insights across all metrics.
- Develop, manage and share trend reporting and opportunity landscape. Aggregate metrics and provide campaign scorecard across all execution channels.
- Manage social ad/media campaign(s), including all reporting and learning communication.

Monitoring & research
- Monitor online competitor presences/perceptions
- Ability to collect relevant data for social media audits and benchmarks
- Research new blogs and channels for relevance and trend identification

Qualifications
Languages
- English fluent: written and oral
- Arabic fluent: written and oral
- Abilities to deal within a multicultural environment

Presentation skills
- Ability to convince
- Exceptional communication skills with the team
- Excellent oral, written (copywriting), and presentation skills.
- Self-driven
- Results oriented, with a positive outlook
- A clear focus of high quality and business profit

Computer knowledge
- Proficiency in Word, Excel, PowerPoint
- Social Media monitoring tools like Radian6, Buzzlogic, Omniture, Google Analytics…

Specific Social Media Skills
- High knowledge & usage of Social Media tools such as:
- Facebook, Twitter, Linked In, Blogs, YouTube etc.
- Social media monitoring tools
- Strong content management and editorial experience
- Knowledge of social media monitoring / analysis systems & ability to translate this date into valuable insights to assist business & clients.
- Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
- Understanding of popular social networks – design, functionality, users

Qualifications
- Undergraduate degree in communications, journalism, marketing, advertising, public relations, media studies, business and/or related fields.
- 2 to 3 years of digital (and traditional) account experience
- Previous experience with social media planning and implementation, including metrics and analysis and/or community management is a plus
- Exceptional attention to detail
- Strong team player
- Strong research and project-management skills

CV and motivation letter to careers@social4ce.com

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Social Media Specialist/Consultant - Experts4social - KSA

The Social Media Specialist role requires an individual who can harness integrated marketing communications, brand building, corporate communications, social media marketing, stakeholders’ engagement and issues management to create, implement and monitor a comprehensive social media strategy and program for the brand and client, helping accelerate community building, brand visibility, healthy engagement and increase client’s business.

He/she will be the primary point of contact for each brand’s social presence and will drive social strategy development and brand/product integration.

He/she will play a leading role in driving audience engagement for our clients in the social media space. He/she has a strong grasp and demonstrable knowledge of social media, being immersed in it both personally and professionally.

He/she is an experienced user of social media platforms and has the experience of running social media campaigns and is an expert in instigating and participating in valuable consumer conversations on behalf of our clients.

He/she is able to produce excellent written materials (deliverables) and understand the importance of creating engaging content and maintaining the appropriate etiquette.

He/she has a broad experience with a variety of monitoring and evaluation tools.

He/she is able to produce excellent written materials (deliverables) and understand the importance of creating value via social media, not just fans, engaging the company with adequate content and maintaining the appropriate etiquette.

He/she has an experience in working in KSA, understanding the culture and social media engagement needs, culture and constraints.

Main responsibilities & duties
Strategic planning
- Develop, communicate and oversee a strategic plan for building/enhancing the client’s brand and enhancing client's customer loyalty via social media.
- Responsible for the creation, conception, and presentation of social media strategy and integrated marketing campaigns.
- Provide strategic leadership for agency partners and internal stakeholders on social integration and best practices; lead and manage annual social execution planning; stay abreast of competitive landscape.
- Collaborate with client to uncover and articulate business needs and objectives, craft appropriate strategies and identify/implement programs to achieve client goals

Community Management
- Drive engagement on Facebook, Twitter, LinkedIn, Google+, Instagram, Blog, Forums, or any social media channels used and recommended to clients
- Responsible for creating the client's community, driving participation and collaboration initiatives as well as delivering best practices
- Responsible for the coordination of client service, production and strategy/planning teams ensuring that community strategy supports overall client's brand goals and objectives
- Produce and manage monthly and weekly editorial planning for clients’ social channels
- Create, implement and manage all escalation processes with client/internal teams
- Create and enforce the Social Media Guidelines as defined by the client

Campaign Management
- Ensure that daily program requirements are being executed and that overall strategy/program goals are being met, on a daily, weekly and monthly basis
- Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.
- Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
- Ensure consistency of messages across multiple networks

Client management
- Responsible for ongoing management and execution of the social media strategy and programs of assigned clients (deliverables, account set-up, training, implementation)
- Provide clients with sound support and advice
- Develop and foster account relationships, including understanding of each brand’s goals, markets, needs and expectations. Create/maintain both vertical and horizontal client contact relationships, working toward deeper penetration at senior management level.
- Attend and lead client meetings on an ongoing basis, interface as needed with executive level and middle management level
- Create and deliver strong and compelling communications providing context and rationale to the client behind recommendations, proposals and new ideas.
- Facilitate strong relationships and open communication between client leadership and internal team.

Reporting & analysis
- Lead social media monitoring efforts (brand perception, online reputation, competitors presence); distribute learnings and insights, address issues and opportunities. Act as a liaison with other internal team members. Provide directional learnings and actionable insights across all metrics.
- Develop, manage and share trend reporting and opportunity landscape.
- Aggregate metrics and provide campaign scorecard across all execution channels.

Team leadership
As a Consultant, you’ll have to supervise executive and associate members of the team such as Analysts and Community Managers.

Qualifications
- Bachelor's Degree
- Master’s Degree Preferred
- At least 5 years experience in marketing and social media strategy
- English: Fluent written and oral
- Arabic: Excellent - Fluent written and oral
- High knowledge & usage of social media platforms and tools
- Knowledge of social media monitoring / analysis systems & ability to translate this data into valuable insights to assist clients’ business
- Ability to convince
- Exceptional communication skills with the team
- Excellent verbal, written (copywriting), and presentation skills.
- Self-driven
- Results oriented, with a positive outlook
- Strong content management & editorial experience
- Strong team player
- Strong attention to detail
- Good project management skills
- Actively participates in a wide variety of social media activities such as blogging, community development and management.

CV and motivation letter to info@experts4social.com

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Social Media Business Analyst - Experts4social - KSA

Main responsibilities & duties
- Social media market researcher, gathering, analyzing, and reporting on data about a particular client’s audience, market, industry, products, key competitors, customers and brand.
- Collect & interpret online and social media conversation data using tools like Radian6, SocialEyez or others, in order to measure brand perception, brand reputation, analyze sentiment analysis, assess to find key insights or to help team members being community managers or strategists to optimize clients’ social media and digital presence, engagement, marketing campaigns and customer experience.
- Responsible for turning data from conversations and behaviors in and among syndicated video sites/applications, mobile, widgets, forums, blogs, social networks, and other social media], into insightful and actionable analysis and recommendations for clients.
- Collaborate with clients and internal team members to develop clear business and measurement objectives for each initiative.
- Build weekly and monthly reports and measure against set of KPIs, analytics and qualitative findings from ongoing clients’ online monitoring
- Research and understand client requirements, needs, context and goals, when performing social business analysis, by studying clients business functions; gathering information, evaluating output requirements working with team members consultants and managers
- Utilize data, customer feedback, and critical thinking to determine effectiveness of brand strategies and campaigns and make adjustments as necessary.
- Research, understand and use industry-specific and general brand activation trends to guide creative and innovative approaches.

Qualifications
- Arabic fluent: excellent written & spoken (native)
- English fluent: Good written & spoken
- Digital communication skills
- Presentation skills
- Ability to convince
- Excellent written and verbal communication skills, ability to prepare clear and concise client-ready documents
- At ease in presenting strategic projects and solutions
- Excellent analytical, organizational, project management and time management skills

Computer knowledge & SM skills
- Word, Excel, PowerPoint
- Strong expertise and usage of Excel
- Experience working with popular social media monitoring and web analytics tools, ability to translate the collected social conversations data into valuable insights to assist clients in their business and social media engagement.
- Data Analytics background
- High knowledge & usage of Social Media channels such as Facebook, Twitter, LinkedIn, Blogs, YouTube
- Web literacy and strong interest in social media

General skills
- Deep understanding of digital marketing strategies and tactics across a range of disciplines including social media, search marketing, branding, HR and others
- Ability to communicate fluently with business audiences
- Excellent eye for detail and accuracy
- Experience in quantitative and qualitative research programs, with proven ability to demonstrate data interpretation capabilities, including designing and analyzing online surveys.
- Knowledge of data collection methods and analytical and statistical techniques, dashboard experience desirable

Education & Experience
- University Degree: BA in Business, Finance, Economics,Statistics, Marketing
- Master a plus
- Experience 1-3 years experience in a reporting/analytics role
- Business experience in working in management consulting (as business analyst preferable) or marketing research.

CV and motivation letter to info@experts4social.com

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Social Media Community Manager - Experts4social - KSA

A Community Manager is the face of a company, managing communications in both directions. This digital savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things handling the social engagement on behalf of our clients.

It’s a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and offline.

The Community Manager is responsible for moderating User Generated Content that appears and escalating any issues to the appropriate internal/client teams.

The Community Manager will be responsible for ensuring active and engage communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership. The goal is to establish a presence for our clients as well as to integrate their messaging into the community in a compelling and valuable way for the members.

Main responsibilities & duties
Community Strategy
- Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns.
- Interpret the direction of strategy/planning and creative leads.
- Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.

Content creation - Publishing
- Create and maintain editorial planning (schedule for posts on each of clients social media channels)
- Post relevant content in accordance with approved (by clients) editorial planning
- Writing blog posts, articles, newsletters, communications materials, and prepare adequate multimedia content material for social media channels

Moderation
- Review user generated comments and posts in a quick and timely manner
- Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
- Enforce the Social Media Guidelines as defined by the brand/client
- Escalate User Generated Content, where appropriate, to internal and client stakeholders.

Campaign Management
- Ensure that daily program requirements are being executed and that overall strategy/program goals are being met, on a daily, weekly and monthly basis (on schedule and on goal), (often in collaboration with the client’s Social Media coordinator)
- Provide daily supervision of client campaigns including (and not limited to) social media channel and community management, content creation, digital public relations, promotions, partnerships, blogger and influencer outreach initiatives, online events, etc.
- Responsible for leading and implementing targeted, transparent blogger/influencer outreach campaigns that strictly adhere to WOM ethics and best practices.
- Ensure consistency of messages across multiple networks
- Resolve issues as they arise

Social media marketing – creating, managing and growing clients’ presence through blogs, Twitter, Facebook, and other strategically relevant online social channels.

Communications/marketing strategy – the Community Manager is responsible for helping creating strategic marketing/communications plans to provide direction for the clients social media program, working with team members strategists.

Analytics: Listening & Reporting – Utilize social channels analytics tools, to monitor daily clients online communities’ engagement and adapt when need be engagement strategy and tactics.
Qualifications

Languages
- Arabic: excellent written & spoken (native)
- English: fluent: written, spoken

- Digital communication skills
- Presentation skills
- Ability to convince
- Excellent written and verbal communication skills, ability to prepare clear and concise client-ready documents
- Excellent verbal and written copywriting skills

Computer & SM knowledge & skils
- Word, Excel, PowerPoint
- Strong expertise with Excel and experience working with popular social media analytical dashboards
- High knowledge & usage of Social Media tools such as: Facebook, Twitter, LinkedIn, Blogs, YouTube,Instagram, Pinterst, Google+, etc.
- Web literacy and strong digital knowhow
- Actively participates in a wide variety of social media activities such as blogging, community development, bookmarking, etc…
- Demonstrated ability to produce content editorial planning in a social media/web 2.0 context and environment, understanding the different engagement rules necessary on each social media channel.

General skills
- Good understanding of digital marketing strategies and tactics across a range of disciplines including social media, search marketing, branding, HR and others
- Ability to communicate fluently with business audiences
- Excellent eye for detail and accuracy

CV and motivation letter to info@experts4social.com

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